Terms of service

Effective September 8, 2026. These terms govern your use of the NAVUA Water website and purchases from our online store. By using the site or placing an order, you agree to these terms.

Online store

You may use the store only for lawful personal or business purposes. You must provide current and accurate account, contact, billing, and delivery information.

Products and pricing

We aim to describe products and prices accurately. Colors and appearance may vary by screen. Availability, prices, and promotions can change, and we may correct material errors.

Orders and payment

Submitting an order does not guarantee acceptance. We may decline or cancel an order for suspected fraud, pricing errors, unavailable inventory, delivery restrictions, or other lawful reasons. Any applicable refund will be issued to the original payment method.

Shipping, returns, and defects

Shipping estimates are not guaranteed. Our Shipping Policy and Returns and Refunds Policy form part of these terms and explain delivery, return, refund, and damaged-item procedures.

Product use

Follow all installation, care, and replacement instructions provided with the product. Confirm that your shower connection is compatible before installation and stop using a product if it appears damaged.

Intellectual property

NAVUA Water names, branding, original text, graphics, and creative materials may not be copied, republished, or commercially reused without permission.

Third-party services

The store may rely on Shopify, payment processors, carriers, fulfillment providers, and other third parties. Their services may be governed by additional terms and policies.

Disclaimer and limitation

To the fullest extent permitted by applicable law, the site and products are provided subject to any express warranties stated at purchase. NAVUA Water is not responsible for indirect or consequential loss where such exclusions are permitted. Nothing in these terms limits rights that cannot legally be excluded.

Changes and severability

We may update these terms from time to time. If any provision is found unenforceable, the remaining provisions remain in effect.

Contact

Questions about these terms can be submitted through the NAVUA Water Contact page.