Privacy policy

Effective September 8, 2026. This policy explains how NAVUA Water collects, uses, and shares personal information when you visit our store, place an order, contact us, or subscribe to updates.

Information we collect

We may collect contact, shipping, billing, order, payment-related, device, browser, and storefront interaction information. Payment card information is processed by our payment providers rather than stored directly by NAVUA Water.

How information is used

We use information to operate the store, process and deliver orders, provide customer support, prevent fraud, improve the shopping experience, and send communications you request.

Service providers

Shopify, payment processors, analytics providers, fulfillment partners, carriers, and other service providers may process information only as needed to provide their services. Information may also be disclosed when required by law or to protect legal rights.

Cookies and analytics

The storefront may use cookies and similar technologies for essential functionality, preferences, security, and measurement. Available browser and privacy controls may limit non-essential technologies.

Marketing choices

You can unsubscribe from marketing email through the link in any message. Transactional and customer-service communications may still be sent when necessary.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information. Submit a request through the NAVUA Water Contact page.

Retention and security

Information is retained only as reasonably necessary for orders, support, legal obligations, fraud prevention, and legitimate business purposes. We use reasonable safeguards, but no online system is completely secure.

Updates and contact

We may update this policy as our services or legal obligations change. Questions and privacy requests can be submitted through the Contact page.