Shipping policy

U.S. delivery

Most U.S. orders are expected to arrive within approximately 3–7 business days.

Delivery estimates

Delivery windows are estimates, not guarantees. Carrier delays, weather, incorrect or incomplete addresses, and peak-volume periods can affect arrival dates.

Tracking

Tracking information is provided where available using the contact information supplied at checkout.

Address changes

Contact NAVUA Water as soon as possible after ordering. We cannot guarantee that an address can be changed after fulfillment begins.

Delivery questions

If an order appears delayed, contact us through the Contact page and include your order number.